privacy policy
Superficial is built from the ground up with privacy at its core.

If you have any questions,
Effective Date: May 14, 2024

1. Introduction

Superficial ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable global privacy laws.

2. Information Collection

We may collect various types of personal information including, but not limited to:

Personal Identification Information: Name, email address, phone number, postal address.

Payment Information: Credit card details, billing information.

Technical Data: IP address, browser type, operating system, referring URLs, access times.

Usage Data: Information about how you use our website and services.

3. Methods of Collection

We collect information through:

Direct Interactions: When you create an account, make a purchase, or contact us.

Automated Technologies: Through cookies, server logs, and other similar technologies.

Third Parties: Including service providers, advertising networks, and analytics providers.

4. Use of Information

We use your personal information to:Provide and manage our services and products.Process transactions and send related information, such as purchase confirmations and invoices.Communicate with you, including responding to your inquiries, sending administrative information, and providing customer support.

Personalise your experience by presenting content tailored to your interests.Improve our website, products, and services through analysis and research.Comply with legal obligations and enforce our terms and policies.

5. Disclosure of Information

We may disclose your personal information to:

Service Providers: Who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

Business Partners: For offering joint products and services.

Legal Authorities: When required by law, regulation, or legal process.

Successors: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Security of Information

We implement robust security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure hosting environments.

7. Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us at We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from those in your country. We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

11. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

Right to Access: You can request access to your personal information.

Right to Rectification: You can request correction of inaccurate or incomplete data.

Right to Erasure: You can request deletion of your personal information.

Right to Restrict Processing: You can request that we restrict the processing of your personal information.

Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object: You can object to the processing of your personal data under certain circumstances.

12. Your Rights Under CCPA If you are a California resident, you have the following rights under the CCPA:

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete: You can request the deletion of your personal information.

Right to Opt-Out: You can request that we do not sell your personal information.

Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.To exercise your GDPR or CCPA rights, please contact us at

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Address: 58 Latrobe Terrace, Paddington, QLD 4064, Australia

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.