Understanding AI's mistakes

Company·May 4th 2025·5 min read
Understanding AI's mistakes

Artificial intelligence is not failing in strange or exotic ways. It’s failing in familiar ones.

It makes things up. It misses the obvious. It contradicts itself.

It delivers confident answers that are subtly — or spectacularly — wrong.

And it does this not occasionally, but constantly.

Across high-stakes applications, the pattern is the same: a missed contraindication in a clinical note. A fabricated case citation in a legal brief. A misrepresented financial ratio in an investor summary. These are not edge cases. They are normal.

To build reliable systems, we need to understand why.

Not bugs, but features

Today’s leading AI systems are powered by large neural networks — trained to predict the next token of text, image, or audio based on statistical patterns in massive datasets. They are not designed to reason. They are not designed to fact-check. They are designed to imitate.

When these models generate incorrect outputs, they are not malfunctioning. They are doing exactly what they were trained to do: produce fluent, plausible responses that match the statistical contours of their training data.

The result is a system that can describe a phenomenon in perfect prose — without understanding what it means.

This is the core limitation of neural AI. It does not know. It cannot tell right from wrong. It can only generate what looks right.

Three types of AI mistakes

Most AI errors fall into one of three categories. Each is a natural outcome of the system’s design.

  1. Hallucinated content
    The model invents facts, citations, names, or events that were never present in the input or context. This happens because the model is optimising for plausible continuation — not verifiable accuracy.

  1. Faulty logic
    The model’s reasoning is internally inconsistent or logically invalid. It may contradict itself within the same paragraph or draw conclusions that don’t follow from the premises. Neural networks do not reason — they emulate patterns of reasoning, sometimes poorly.

  1. Missing context
    The model omits critical information needed to ground its response in reality. It may ignore disclaimers, overlook conditional phrasing, or fail to incorporate a relevant detail from earlier in the conversation. This is a product of their short-term focus and lack of persistent memory or understanding.

Each of these errors can seem minor in isolation. But when AI is used in decision-making pipelines, small flaws become dangerous — compounding silently and operating at machine scale.

Why bigger models don’t help

A common assumption is that more data, more parameters, and more compute will eventually make these systems reliable. But we now have evidence this is not true.

Larger models can be more persuasive — but not necessarily more accurate. In many cases, they are better at concealing their own mistakes.

This is not surprising. The underlying architecture hasn’t changed. It is still probabilistic pattern matching. It is still built to sound correct, not be correct.

Fixing this requires a new approach.

The path forward

Understanding how AI fails is the first step to building systems that don’t.

The next step is infrastructure:

  • — To extract what models actually say
  • — To translate it into a structured, logical form
  • — To deterministically verify whether it’s true

We believe the future of AI won't be defined by the next 100 billion parameter model. It will be defined by whether we can trust what AI systems say — and act on it safely.

That begins by recognising that mistakes aren’t a glitch. They are the default.

And they can be fixed — just not from inside the model.